SquareHT, as a renowned Salesforce managed services provider will keep your Salesforce application stable and robust in order to derive maximum ROI for you at the same time keeping the software support cost at the minimal. Key highlights of our services include:
SILVER | GOLD | PLATINUM | |
---|---|---|---|
Rate in £ | 1500 | 2300 | 4200 |
Minimum Monthly hours | 30 Hours | 50 Hours | 100 Hours |
Support Activities | Yes | Yes | Yes |
User Management | Yes | Yes | Yes |
User Creation, Deactivation, Upgrade / Downgrade access level, Login issue troubleshooting | Yes | Yes | Yes |
Security Management | Yes | Yes | Yes |
Organization-Wide Default, Profiles, Roles, Field Level Security, Sharing rules, Public groups | Yes | Yes | Yes |
Object Level Configuration | Yes | Yes | Yes |
Object, Tab, Views, Fields, Page Layouts, Record Types, Custom Links, Buttons | Yes | Yes | Yes |
Salesforce Built-In Automation | Yes | Yes | Yes |
Validation Rules, Workflow Rules, Formula Fields, Approval, Email Templates | Yes | Yes | Yes |
Data Management | Yes | Yes | Yes |
Sandbox Refresh, Data Migration & Updation, Translation Workbench | Yes | Yes | Yes |
Reports/Dashboard, Creating, Modifying, as per business requirements | Yes | Yes | Yes |
Other Configuration Items | Yes | Yes | Yes |
Troubleshooting in Apex, VF Pages, Triggers | Yes | Yes | Yes |
Community Portals, Sites Support | Chargeable | Yes | Yes |
Outlook Connect, Gsuite Connect, Excel Connect | Chargeable | Yes | Yes |
API & Webservices Support | Chargeable | Chargeable | Yes |
Single Sign On | Chargeable | Chargeable | Yes |
Implementation of Minor Enhancements | Chargeable | Chargeable | Yes |